Three papers, one check

Verify your Instaspin Casino account once

Upload your papers once and the licence-required identity check at Instaspin Casino usually clears in 57 hours from a complete file.

Begin the check

UK Gambling CommissionLicence 69698-9223-R-206196. Instaspin Casino Ltd, Company No. 67210514 (United Kingdom).

Before you cash out

The verification facts in six lines

Glance here when a payout pauses, or earlier at sign-up, and the whole check fits one screen.

Who checks

Instaspin Casino Ltd

Regulator and licence

UK Gambling Commission, 69698-9223-R-206196

Typical review

57 hours

Deadline

Before the first withdrawal

Where to ask

[email protected]

Minimum age

18+

When the check opens

Sharp scans beat a second round

Read this before you send anything, so a blurred photo does not restart the clock.

Passport in daylight

Photograph the whole photo page of your passport or licence in daylight with all four corners in frame, then send a sharp image rather than a screenshot.

Statement in your name

Send a recent bank statement or utility bill with your name and full address, and make sure it matches what you gave Instaspin Casino at sign-up.

A routine licence step

Show the card or e-wallet behind your deposit; a bigger outlay can prompt a routine source of funds question under the licence, never an accusation.

The 57-hour window

Leave the file untouched while our team reads it; the review usually closes within 57 hours, and one blurred corner can start the round again.

Document list

Which papers does the casino ask for?

Keep these files ready, because Instaspin Casino works from the same short set each time and nothing more.

Proof of identity

ConfirmsWho you are

Must showPhoto page, all corners visible

Proof of address

ConfirmsWhere you live

Must showName, full address, recent date

Payment method verification

ConfirmsThe money is yours

Must showCard front or wallet screenshot

Why did my document come back again?

Is your old address still on file? Paperwork showing a maiden name, a nickname or an old flat is refused because the details disagree with the account you registered. Match the name to your ID exactly Add a bill from your current address

Photographed after the expiry date. Anything past its expiry date fails the check straight away, even where the photograph still looks perfectly clear and legible. Renew the document before re-sending Photograph the new copy once it arrives

Why was the edge cut off? Corners cropped off, a finger over the date or glare across the number all count as an incomplete image of the page. Lay the page flat on a table Check all four corners are inside the frame

Explaining the money behind your play

Keep the licence and you keep the check: the UK Gambling Commission requires Instaspin Casino Ltd to know where a player's money comes from. Expect the question as routine, not as an accusation aimed at you. Answer it and the file closes.

Send what you genuinely have; one or two items usually settle it.

Recent payslips from your employer
Bank statement showing salary credits
Statement from a savings account
Tax return or self-assessment summary
Letter confirming a pension or benefit

Four moments to expect it

When will you ask me for documents?

After reading this you will predict each request before it arrives instead of meeting it cold.

Why this larger sum?

A sum far above your usual pattern prompts a look at the account behind it, so have proof of identity and address ready before it clears.

Why now, before payout?

Cashing out for the first time always brings the identity check, because money can only leave a fully verified account under our licence.

Show us your date of birth

Any hint that a player may be under 18 stops the account until a date of birth document settles the question and confirms legal_age eligibility.

Details that differ from your ID

A shortened surname, a married name from the bank or a different flat number sends the file back for one clean, matching document.

Six short replies

Straight answers on identity papers

Most players worry a pending withdrawal is stuck until paperwork lands, so here is the short version.

Why is the casino asking where my money came from?+

Money-laundering rules attached to the licence make a source of funds check routine for every licensed operator, so the request is standard rather than a suspicion aimed at you. Send what the request lists and the review moves on.

Do phone photos of my ID get accepted?+

Yes, a sharp phone photo is fine as long as all four corners and the text sit in frame and no glare hides the photo page. Straighten it, keep it in colour and check the file before you send it.

Is my paperwork kept secure after I upload it?+

Short answer, yes. Everything travels over 128-bit SSL, and only the team running the check opens your files. The privacy desk at [email protected] can confirm anything else.

Which regulator signed off this casino's licence?+

The UK Gambling Commission licenses Instaspin Casino Ltd under licence 69698-9223-R-206196. That licence is why the check exists at all, and QUINEL and SIQ audit the games alongside it.

Will I have to send the same papers again next year?+

No, a cleared check usually stands, and you only hear from the verification desk again if your details change or a fresh review is triggered by your account activity. Refresh the address on file when you move and the second round rarely happens.

When does verification have to be done by?+

The licence means the check must be finished at the latest before your first withdrawal, and it can be asked for earlier, at registration or at your first deposit. Get the papers in as soon as the request lands.